Welcome To NCT
At NCT we pride ourselves in delivering your training needs. In a fast paced, diverse and challenging world of compliance, we offer advice, training need analysis, and more, all of which we aim to follow up with excellent training delivery keeping your business ahead in the compliance field. Read More
World Host
To help businesses in the tourism, hospitality, leisure and retail sectors gain a competitive edge in this time of opportunity NCT and the sector skills council are working in close partnership to provide World Host customer service training in Northern Ireland.
First Aid
First Aid policy is a ” have to comply” legislative must for all. In order to ensure the safety and well being of your staff and customers alike NCT offer a range of First Aid courses keeping your business compliant with current regulations to ensures your business meets it’s requirements.
Fire Safety
Fire Safety is incredibly important and failure to comply with government fire safety regulations could potentially lead to prosecution, fines or legal claims. Training in fire safety is therefore compulsory for all organisations. At NCT we offer a wide range of Fire Safety qualifications.
Health & Safety
Zero risk of injury to your workforce and your customers is at the forefront of H+S procedures. At NCT we deliver fully OFQUAL accredited H+S training to suit your business needs. From Manual Handling to Risk Assessment training we offer on site, bespoke to you needs, packages that will be centric to your work environment all in line with HSE guidelines.
Safeguarding
Children and vulnerable people have varying needs, all of which should be provided for them. At NCT we offer training in this area to ensure that your staff members can be at ease. All areas and aspects of safeguarding can vary pending on the work environment. NCT will deliver training in this field based on your particular needs in order to reduce risk and optimise awareness for your business.
Food Safety
In the modern catering industry both retail and catering sectors are heavily scrutinised by existing clients. Here at NCT we strive to keep your caterers compliant making your business risk free. Keeping on top of your employees credentials in this ever changing field is a must.
Conflict Management, Contact Centre Operations & Customer Service
Your business is our business so at NCT we proud ourselves on delivering industry relevant contact centre operations training, customer service and bespoke conflict management training to suit your business needs. Equality and diversity play a key role in this area and with NCT’s training we will ensure that your staff are mentally equipped for the role that they play.
Security
Legislation surrounding the Security Industry is heavily regulated. At NCT we deliver Security Industry Authority, SIA, regulated courses on site so that your operatives are educated and trained in your own business environments to ensure local knowledge in the security arena.